I. GENERAL INFORMATION

Center for Economic and Management Information System (CEMIS) was established on 30/10/2013  as a unit under VNU University of Economics and Business.

II. BOARD OF MANAGEMENT

Vice Director: MA. Vu Minh Duc Tel: (84-24) 37547506 + Ext 415 Email: ducvm@vnu.edu.vn

III. FUNCTIONS AND RESPONSIBILITIES

1. Functions:

Center of Economic and Management Information System has the function of advising and assisting the Rector in planning, developing information technology (IT) systems, managing and consulting to support operations, applying and developing of IT system towards digital orientation

2. Responsibilities:

2.1. Advising to develop and issue management documents (regulations, guidelines, plans, ...) on IT, user support and IT-related tasks.

2.2. Implementing, inspecting and reporting on the performance of the following tasks:

• Managing and operating the University's IT system
• Responsible for engineering, researching and selecting technology for the development of IT systems to meet the needs of IT application in each development period of the University;
• Managing the WAN, LAN, Wifi, call center, video conference systems throughout the University to ensure that its IT infrastructure works 24/7
• Allocating and removing IT accounts for users.
• Acting as a focal point to perform maintenance for IT equipments periodically, build and maintain IT systems, in charge of software development contracts.

Providing IT support for users:

• Providing technical support for units in the University with professional software installed on the University's server system in software operation and data backup.
• Supporting units and users to operate IT equipment: Instruct or support projector connection at the University's meeting rooms and lecture halls, guide or support Internet access via LAN and Wifi network of the University, support connecting printers from Wifi network to LAN ...;
• Supporting software troubleshooting for desktop and laptop users;
• Supporting and guiding users to exploit Internet resources, VNU's and the University's network resources.

Performing other IT-related tasks:

• Designing, building and expanding the network infrastructure;
• Developing e-learning services;
• Consulting and transferring technology in IT field.

2.3. Coordinate with other functional units in implementing the University's plans and tasks. 2.4. Perform other duties as assigned by the Rector

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Contact:

Center for Economic and Management Information System, VNU University of Economics and Business

Room 405, E4 Building, 144 Xuan Thuy, Cau Giay, Hanoi

Tel: - User support: (84-24) 37547506 + Ext. 405;

       - Working assistance (84-24) 37547506 + Ext. 425

Email: it_ueb@vnu.edu.vn; Website: http://ueb.edu.vn